Product Warranties -

By: Wiseguys  05-Apr-2012
Keywords: Computers, Electronics, Computer Parts

Product Warranties -

Wiseguys products are backed by the full manufacturers’ warranty

As Wiseguys only deals direct with authorised NZ distributers of leading electronic and computing brands (we don’t parallel import), all products available for purchase at are covered by the full manufacturer’s warranty.

Duration of Warranty

As warranty periods for various products and brands can vary the warranty period offered by the manufacturer is displayed on the ‘Overview’ page of each product available for purchase from

Please note that on occasions Wiseguys can be supplied with incorrect information about the duration of the manufacturer’s warranty. In this scenario Wiseguys can only honour the actual manufacturer’s warranty period. If in doubt, please visit the manufacturer’s website for confirmation on the actual warranty period for a product.

Return to Base (RTB)

All products warranties at Wiseguys are ‘Return to Base’ or ‘RTB’ which means it is the purchaser’s responsibility to cover the cost of returning a faulty product to Wiseguys so a warranty claim can be processed.

Keywords: Computer Parts, Computers, Electronics

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Returning a Product -

If your product is faulty or has stopped working as intended and is still within the warranty period specified when you purchased your product (manufacturer or extended warranty), Wiseguys will repair or replace your product or issue a refund where a replacement is not available.


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