Reservation Express - PalomaTech

By: IQ New Zealand  06-Dec-2011

PalomaTech’s REX Reservations System is an innovative solution for the travel and tourism industry. If you wish to expand your market and leverage on the improved efficiencies that a modern booking system provides, then REX is the system for you.

REX Functionality

  • Public facing booking application used by customers plugged into your existing website
  • Internal application used by staff and agents with the full toolset
  • Handles both point to point and multi point travel
  • Capacity is managed at the station level so seats can be sold whenever one is vacant
  • It provides flexible and configurable product pricing and design options
  • It provides flexible and configurable product pricing and design options
  • Supports the booking of train, transfer, accommodation and tour packages
  • REX receives real time credit card payments via a secure Credit Card Payment Gateway
  • Comprehensive yield management module which allows you to manage total seats and an unlimited number of capacity types related to carriage types, agent types, booking channels and promotions.
  • Automated reminders for booking confirmation / Expiry for group and FIT travel
  • Cashbook functionality for POS
  • Full reporting suite for marketing, sales and finance staff

Features and Benefits

  • Reservation Express is a specialised booking application designed for trains.
  • It uses modern system architecture and is accessed from an internet browser so no software is installed on the PC.
  • Offers Back-office functionality including post event reconciliation and automated interfaces to your accounting system
  • There’s no downtime required for maintenance jobs, backups or batch type processing given that REX is real time. System outages and scheduled jobs will be run outside business hours.
  • Paloma Technology currently undertakes system support in application support, hardware support, database administration, and a HelpDesk facility. Any or all of these services are available as required
  • Capable of expanding your market and improving the efficiency of your booking processes and reducing administrative costs.
  • A New Zealand developed and supported system.

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