Our technicians provide the following services.
Alarm Installation. Our alarm installation work is undertaken by our own employees; not contractors. Our work is to a standard not to a price - you wont find our technicians running unsightly surface wiring round your best rooms.
We use the DSC range of equipment because we know the range and we know it's robust and reliable. Plus the product is well supported by the importer. We won't be telling you in a few years time "sorry you can't get parts for that alarm any more".
Regular Inspections. We strongly urge all our customers to have our technicians check their alarm system at least annually for a residence and 6 monthly for commercial premises. This check will involve confirming the functionality of the alarm, checking those parts that are prone to failure, eg smoke detectors, the external siren parts exposed to the weather and in particular the batteries. We will encourage you to replace the batteries every three years. Battery failure is a significant cause of false alarms.
Faults Service. If you are a customer of ours with a monitoring or service agreement with us and you have the misfortune to have a malfunctioning alarm we will always be available to make the necessary repairs. Being available means 24 hours a day 365 days a year. When you call us for service you don't get an answering machine you get a real person who may be able to help you with your problem over the phone but if not can call out a technician.
We also carry nearly all the parts for all the alarms in our service vehicles. So if we're fixing a fault, we virtually never have to go and get a part - it's always done on the spot.