What we do :: FSCL

By: Fscl  06-Dec-2011
Keywords: Dispute Resolution, Financial Service, Financial Service Provider

What we do - Our Services

FSCL offers a range of services including:

Consumer Complaints

If a consumer has a complaint about a Financial Service Provider that is a FSCL participant, FSCL can help.

Referrals by a Participant

A participant in the FSCL scheme has an obligation to refer a client to FSCL if it is unable to resolve a complaint made by their client.

Internal Dispute Resolution

FSCL offers participants assistance in setting up and maintaining internal disputes resolution processes and in training in how to deal with complaints and complainants.

Further Reading:

Keywords: Dispute Resolution, Disputes Resolution, Disputes Resolution Processes, Financial Service, Financial Service Provider,