By: Datacol Nz  06-Dec-2011
Keywords: Call Centre, Data Collection, Meter Reading

Tired of being locked into tired, expensive and inflexible meter data collection solutions? N eed a local vendor with a fresh approach, open technology that gives you a platform to improve your meter reading operations?

SevenX consists of server software that manages field force logistics and collects meter data from handheld units (HHU) in the field via manual or automated reads. Based on open technology, SevenX allows our customers to use commodity priced handheld computers rather than expensive and inflexible propriety hardware.

SevenX improves metering operations through:

  • A streamlined ‘meter to cash’ process
  • More current, clearer view of meter reading operations to monitor performance and identifies process improvements
  • Accuracy and validation of meter-generated data improved. DataCol has achieved 98.5% reading attainment and 99.9% reading timeliness using SevenX for its water reading contracts
  • Improvements in field force productivity and health and safety.
  • Significant reductions in call centre traffic with consequent cost reductions, as utilities increased the timeliness and accuracy of billing and meter-reading frequency.
  • Improved business efficiency, greater savings, and the ability to focus energy on growing businesses rather than managing logistics and complexity.
  • Greater ROI on technology investment
  • A technology platform to introduce other field force automation initiatives

SevenX runs on standard handheld computers/PDAs running Windows Mobile. Clients purchase their own handheld hardware if preferred.

SevenX can be delivered as an in-house application or provided as a fully hosted solution. Flexible pricing models are available to suit the customer’s business model.

Keywords: Call Centre, Data Collection, Meter Reading

Other products and services from Datacol Nz



As a utility company’s ‘cash register’, the speed, accuracy and quality of meter reading has an immense impact on your ability to satisfy customers and build a profitable business. DataCol is at the forefront of helping Australian and New Zealand utilities to collect and manage metering data more effectively. Rapid advances in technology and increasing pressures to reduce consumption have utilities looking for ways to work smarter.



Developed from the experience of conducting a 35,000 AMI meter deployment in the Canterbury region of New Zealand, DataFlow ensures a well-planned, carefully monitored deployment of new technology. While utilities are constantly focussed on improving the efficiency and lowering the cost of meter data collection today, most are also firmly fixed on the move to smart metering.


Water Monitoring Solutions - Software, DataLogger and Firmware

We currently collect water metering data from thousands of users in the North and South Island, giving farmers amongst others useful information to help better manage their land. DataCol provides water meter metering technology, installation services and data collection in conjunction with our partner network, including SICON and Siemens.