Catalyst offers commercial-grade support services to organisations wanting to deploy open source software for business-critical applications.
With over 80 technical staff and 10 years in open source, Catalyst has the resources to provide local one-stop in-depth support for your business systems.
Our services include:
Training - Onsite training for IT and office staff. We can provide one-to-one technical training for your IT staff as well as train-the-trainer courses for large-scale roll outs. We are experts in online e-learning systems and can provide ongoing training resources for new staff and for refresher courses.
Consulting - Catalyst has a wealth of experience helping organisations adopt open source solutions. We can help you evaluate, plan and manage the roll-out of business-critical open source systems. We take a practical risk-averse approach to minimise your exposure and maximise the value you can gain from open source solutions.
Supported products - We currently support:
We already support some of New Zealand's most important business systems including those used to run the general elections, the web-domain registry for .nz, billing systems for mobile telcos, online betting systems for huge events like the Melbourne Cup, and major New Zealand newspaper sites.
All our support services are covered by robust Service Level Agreements (SLAs), with monitoring and reporting so you can be sure you are getting the level of service you require.
Our SLAs are tailored to your needs and can be re-negotiated as your needs change.
Catalyst has vast experience in numerous other open source technologies. Please contact us to discuss your particular needs.