Open Source Support | Catalyst IT

By: Catalyst  06-Dec-2011
Keywords: Open Source Software

Catalyst offers commercial-grade support services to organisations wanting to deploy open source software for business-critical applications.

With over 80 technical staff and 10 years in open source, Catalyst has the resources to provide local one-stop in-depth support for your business systems.

Our services include:

Training - Onsite training for IT and office staff. We can provide one-to-one technical training for your IT staff as well as train-the-trainer courses for large-scale roll outs. We are experts in online e-learning systems and can provide ongoing training resources for new staff and for refresher courses.

Consulting - Catalyst has a wealth of experience helping organisations adopt open source solutions. We can help you evaluate, plan and manage the roll-out of business-critical open source systems. We take a practical risk-averse approach to minimise your exposure and maximise the value you can gain from open source solutions.

Supported products - We currently support:

  • PostgreSQL
  • Drupal
  • OpenOffice

We already support some of New Zealand's most important business systems including those used to run the general elections, the web-domain registry for .nz, billing systems for mobile telcos, online betting systems for huge events like the Melbourne Cup, and major New Zealand newspaper sites.

Robust SLAs

All our support services are covered by robust Service Level Agreements (SLAs), with monitoring and reporting so you can be sure you are getting the level of service you require.

Our SLAs are tailored to your needs and can be re-negotiated as your needs change.

Catalyst has vast experience in numerous other open source technologies. Please contact us to discuss your particular needs.

Keywords: Open Source Software

Other products and services from Catalyst


Moodle | Catalyst IT - New Zealand's leading open source company

Early on in the planning stage of the New Zealand Virtual Learning Environment project we recognised the need for a development team with a track record of delivering complex Internet based applications using open source technology. That's a pretty hard ask – so we feel very lucky that we've got Catalyst on board – they're brilliant to work with and they’re helping us take open source in education to a new level.


Drupal | Catalyst IT - New Zealand's leading open source company

This open development model means that people are constantly working to make sure Drupal is a cutting-edge platform that supports the latest technologies that the Web has to offer. Drupal has developed a reputation internationally as a highly effective and functional web development framework. Drupal is licensed as General Public License Version 2 and has been a free software project since its inception.


Services | Catalyst IT - New Zealand's leading open source company

In many cases our staff are significant contributors to these projects, and as an organisation we have successful deployed solutions using these technologies in a wide range of circumstances. To build and maintain large-scale open source applications and the infrastructure to support them, Catalyst has highly developed packaging and deployment processes and techniques.


Software Development | Catalyst IT

Learning Management Systems - Catalyst has a world class team of learning management specialists capable of building large scale systems based on Moodle for education. Library Management Systems - Catalyst has in depth experience with the leading open source library management system.


Open Source Consulting | Catalyst IT

Project Management – Our team can manage and collaborate on a web project all the way from inception to completion, keeping you informed and involved every step of the way, keeping tabs on deadlines, dollars and deliverables. We can also help you plan an open source adoption strategy for your organisation, including helping you build in-house capability to support free and open source technology.


Koha | Catalyst IT - New Zealand's leading open source company

We can also handle the migration of your catalogue and patron information from the system you use today into a new Koha set aside just for you. Making sure your Koha is up to date with the latest new features as they become available. All server equipment and hardware maintenance. Making sure your Koha is safe and secure.