Full Agency Accreditation
Brooker Travel has both IATA and TAANZ accreditation allowing us to offer a full range of travel products. This accreditation also guarantees compliance with minimum international operating standards as well as full consumer protection via the TAANZ bond.
Brooker Travel is a member of both Air New Zealand's Masters circle and Qantas, British Airways Prestige Plus Groups.
Air NZ's Masters Circle is a group of only 34 top agents from throughout the country whilst Prestige Plus has a membership of 52. Membership of these group does deliver additional priority services to our customers.
Itinerary Planning, Quotation & Budgeting Assistance
Brooker Travel can offer assistance and advice in all travel planning for group, individual and conference travel. This is available at any stage whether it be speculative, preliminary or actual travel planning.
In addition to normal phone/fax communications Brooker Travel also offers cellphone, email, and 0800 services.
24 Hour Service
Via freephone 0800 service our calls are answered by our call centre. We at Brooker Travel can offer a full 7 day a week, 24 hour a day service.
Brooker Travel operates a fully computerised accounting system, as well as having full access to Galileo the global booking reservation system. Brooker Travel was the first agent in New Zealand to introduce the new generation reservations systems and as such, has unmatched experience in this area. Our accounting system can supply full travel expenditure reports, which we can tailor to meet our clients specific needs, enabling us to provide a complete travel management service.
Airline Mileage Schemes
A fast growing area, Brooker Travel offer a full assistance service in account reconciliation and travel redemption. Please note a fee may apply for this service.
Foreign Currency & Drafts
Cash, traveller's cheques and drafts available in store, or enquiries can be made via e-mail.
Full Visa & Passport Advisory Service
All visa and passport requirements can be processed. We hold a full stock of most forms, and if need be we provide assistance in obtaining others for you. Additionally for more complicated requirements Brooker Travel subscribe to NZ's leading Visa advisory service, Travcour.
Full local & National Delivery Service
Delivery of documentation is available on request both within Dunedin or if required nationally and internationally. Courier charges apply.