1. All our products are covered by our full 1 year i-tools trade use warranty.
(Exludes accessory bit sets)
Unless covered by special warranties below
3 Years for Makita, Hitachi & Dewalt tools 1 year on batteries. (Excluding Makita BTP140, BFR550 & Concrete Saws which have a 1 year Warranty
5 Years on Milwaukee tools, 1 years on batteries.
2. Minimum down time, if your tool does let you down we will send by overnight courier a prepaid courier bag for you to send the tool back to us. If we can't fix it the same day we receive it we will send you a replacement by overnight courier.
3. Customer service freephone number from 9am to 5.30pm Monday- Friday