Service at All Aboard Games and Puzzles New Zealand

By: All Aboard Games  06-Dec-2011
Keywords: Games, Board Games, Educational Games

  • > Customer Service
Customer Service
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  1. If you know what type of themed game you would like you can search under Kids Games, Board Games or Card Games.
  2. You can search by age for for games and puzzles for children under Kids Games: Age Appropriate Games.
  3. Enter a keyword or two into the search box on the right to find all products with the matching word(s) in the product name or desciption.
  4. Educational Games or the Teachers Button on the right are useful tools for searching for educational games for different ages.

NOTE: If there is an item you can't find please contact us by e-mail or telephone and we will see if we can locate it for you. Just because it's not in our store does not mean that we can't get it for you.

  1. The easy and safe way to pay for your purchases is with a credit card. We accept MasterCard and Visa.
  2. If you wish, you can also pay by cheque. Purchases will be sent out once a cheque has cleared, which means there will be a delay in your order being dispatched.
  3. Pay by internet banking


We don't have a printed catalogue, but we do have something even better! All Aboard's internet store is one giant electronic catalogue. The store has been designed to be as informative as possible. Colour photos have been included for all products, along with in-depth descriptions of the products. You can search by type of game or puzzle and by Manufacturer.

For any goods that reach you in a damaged condition, simply return the goods to us within 21 days and we will replace or refund your purchase in full, including your shipping cost (please let us know how much).Refunds will be made once the goods are returned, using the same method as your original payment. Please advise us that you are returning goods so we can look out for them. Returned goods are the responsibility of the customer until they reach us, as we cannot be held responsible for goods lost in transit.Returns should be packaged securely and sent to: All Aboard Games & Toys
33 Fitzherbert Street
Featherston 5710
New Zealand

We currently only courier within New Zealand. Our service makes it easy for you to buy gifts and have them delivered to family or friends in New Zealand.

All Aboard will deliver your purchases to you within seven working days of receiving your order. Although, you will usually receive them quicker than that. Orders will be couriered to your door. In order to keep freight costs competitive, All Aboard is subsidising the cost of delivery. The standard courier fee for the whole of New Zealand is $6.50 except for the Wellington and Wairarapa areas which are $4.00. There is a $4.50 surcharge for rural-address (RD) deliveries. Also, the total courier charge is $10.00 for Waiheke Island and $11.00 for Great Barrier Island.

All non-discounted orders of $150 or more are sent freight free within New Zealand.

We can also take the hassle out of sending presents by delivering them to someone else's door, gift-wrapped with a message of your choice. Gift-wrapping plus a card will cost an additional $3.00. Select this option on the shopping basket page, after selecting the gift(s), and you will be able to add an appropriate message.

We try our best to make sure that we provide accurate descriptions and photos of our products. Sometimes the colour and style may vary slightly from what is pictured. We also try to have items shown in the store in stock, however there may be the occasion when the item isn't available. If this is the case we will advise you immediately, and your credit card will only be charged if the product can be supplied, and you are happy with the delivery time.

The information in this article was current at 02 Dec 2011

Keywords: Board Games, Educational Games, Games

Other products and services from All Aboard Games


7 Wonders Card Game

Unlike Magic or Fairy Tale, however, each card is played immediately after being drafted, so you'll know which cards your neighbor is receiving and how his choices might affect what you've already built up. Each player then chooses another card from the deck they were passed, and the process repeats until players have six cards in play from that age.


Asara Board Game - Nominated for German Game of the Year 2011

Players take on the roles of famous architects and using their chicanery, try to obtain the best construction parts. Asara Board Game - Nominated for German Game of the Year 2011 - Available by 28th May. Compete with your fellow players for the most beautiful towers. Exciting construction entertainment for the whole family.


Order Forbidden Island Co-operative Game from Gamewright

Race to collect the treasures and make a triumphant escape before you are swallowed into the watery abyss!Contents: 58 playing cards, 24 island tiles, 6 pawns, 4 treasure figurines, 1 water meter, 1 water level marker, rules of play.Teaches & Encourages:Problem solving,Strategic thinking,Co-operation,Social skills.


Luna Board Game - recommended for German Game of the Year 2011 for NZ$94.90 in New Zealand

Her successor will be chosen among the memebers of the mightiest Order of the Moon Cult - that is why they are competing to gain the most influence. Also, they participate in the Moon Priestess' Services, and engage in the Temple Service. Luna Board Game - recommended for German Game of the Year 2011. Suitable for ages 12 years and over, for 1 - 4 players. The Regency of the Moon Priestess is nigh.


Qwirkle Award - Winning Game

Look for opportunities to score big by placing a tile that touches multiple pieces and matches both shapes and colors; the player with the most points wins. Awards:Spiel des Jahres 2011,GAMES Magazine Best Family Game Runner-Up 2008,Mensa Award Winner - 2007, Parents Choice - Gold Award. Easy-to-learn rules mean you'll be creating columns and rows of matching colors and shapes in no time.