Do your managers lack formal training? Have you promoted people on their technical skills but now they need to know how to manage people and performance? Do you suspect that there would be less problems if your managers had better 'people skills'?
Investing in training can be risky. What if you spend all that money for a course but nothing really changes once people get back to work? How can you be sure the money and time will be well spent?
One-on-one training ensures bite sized learning and information, tailored for the needs of that individual manager, and a chance to go away and use the learning before moving on to the next thing. Each time we meet again the manager can debrief about how things went using their new skills and learning so that it is reinforced. Learning is implemented and real improvement is achieved in 'people skills'.
Suzanne O’Rourke, Senior Planner at Waipa District Council says “I am in a role where I have responsibility for
seven staff. Much of my time was focused on being reactive
and I often felt out of touch with my staff as the day to day demands seemed to
take priority. Spending one on one time
with Jenni was invaluable in that I finally re-evaluated the way I was working.
Jenni provided useable, realistic models
& tools that I could apply. I feel more fulfilled, inspired and effective,
in my role as a result of such coaching sessions".