TALKINGtech — Solutions

By: Talkingtech  06-Dec-2011
Keywords: Marketing, Personalised Marketing, Measure Customer Satisfaction

Our range of solutions can help you send notifications, collect debt and overdue items, undertake marketing campaigns, measure customer satisfaction and gather data.

  • NOTIFICATIONS

    Deliver automated and timely personalised or general messages to your individual / groups of / all customers.

  • COLLECTIONS

    Deliver easy, quick and automated tailored messages that prompt your customers to respond to a number of real-time options straight away.

  • MARKETING

    Broadcast personalised marketing / service messages directly to your target customers whilst allowing them to respond in real time.

  • SURVEY

    Capture up to date information about your individual customers and survey them on key performance indicators critical to your business.

  • LIBRARY

    An automated interactive communication solution for libraries, providing connection to your patrons 24/7.

  • Keywords: Marketing, Measure Customer Satisfaction, Personalised Marketing,

    Other products and services from Talkingtech

    06-Dec-2011

    TALKINGtech — MARKETING

    This automated service is more efficient than traditional manual methods and will improve the effectiveness of your marketing spend through better response and action results which are immediate and measureable. This fantastic tool provides a simple graphical interface that allows you to control many aspects of work and is designed to easily scale from small bodies of work to large multi-department, multi-file dialling.


    06-Dec-2011

    TALKINGtech — SURVEY

    Surveying topics such as customer satisfaction will help you to highlight areas of strength and weakness within your organisation and putting focus into these areas can lead to a reduction in churn and an increase in revenue. This fantastic tool provides a simple graphical interface that allows you to control many aspects of work and is designed to easily scale from small bodies of work to large multi-department, multi-file dialling.


    06-Dec-2011

    TALKINGtech — NOTIFICATIONS

    This fantastic tool provides a simple graphical interface that allows you to control many aspects of work and is designed to easily scale from small bodies of work to large multi-department, multi-file dialling. Automating the interaction between you and your customers in this way will also shrink the volume of calls handled by your agents, reducing your operating costs and releasing resource.


    06-Dec-2011

    TALKINGtech — COLLECTIONS

    More effective and quicker than traditional and manual methods such as direct marketing, through automating your collections process in this way more customers will be willing to comply and fewer inbound calls will be driven into your contact centre.