Intelligent Agent Desktop Customer Service Software

By: Sword Ciboodle  06-Dec-2011
Keywords: Customer Service, Training Processes, Key Customer Service

Not only is Ciboodle One the right tool, but it gives agents a chance to provide customers with new products or additional services that could benefit them, and their relationship with you.

A console for interacting with customers for contact center agents and a window into the customer for back office experts, Ciboodle One provides a 360-degree customer view which speeds access to key customer service data, improves first call resolution, streamlines training processes and ultimately improves customer satisfaction.

Keywords: Customer Service, Key Customer Service, Training Processes,

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