ARTIC (Automated Response Targeted Information Communicator

By: Sulaco  05-Apr-2012
Keywords: Software Development, Social Networking, Ip Telephony

ARTIC offers a range of applications to leverage your existing databases and add additional telephony and notification functionality to increase the productivity and efficiency of many business tasks

ARTIC functions include:

  • Notifications
  • Events
  • Alerts
  • Reminders

Communication methods include:

  • Text to speech
  • SMS
  • Mailing Lists

ARTIC is a modular platform that enhances contact and notification processes using carrier-grade IP telephony technology. A notification, alert, event or reminder from any database can trigger a defined outcome or series of events.  In turn, the modular nature of the platform further allows us to combine and manage groups of activities across multiple data sources.

Using ARTIC, you can streamline a number of contact activities to increase cash flow and save costs.

ARTIC applications include:

Telemarketing

Telemarketing a database can be time consuming and costly for any organisation.  With ARTIC, you can easily create automated Telemarketing campaigns with a warm hand-off to a call centre.  Even automated phone surveys become a reality with ARTIC!

Reminders and appointments

Network Crisis Management

We take the notion of mission critical seriously. Text to speech notifications reach any phone number any where in the world. Network device identifier & fault is captured within the text to speech notifications. Acknowledgment criteria ensures all device alerts are either “owned” or “escalated”. Reporting and logging features provide an audit trail on fault ownership

Debtor Management

ARTIC Debtor Management is an application that allows organisations to manage the collection of overdue accounts.  ARTIC Debtor Management utilises advanced IP-telephony technologies to significantly reduce the cost of collection, reduce the average age of aged debtors and increase cash flow.

With ARTIC you can leverage next-generation IP communications to contact your customers in a more timely manner with less cost overhead. 

Civil Defence Emergencies and Public Warning System

Keywords: Ip Telephony, Social Networking, Software Development

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In addition, myZazu allows you to make phone calls, send SMS, email and text to speech calls that are all billed to your personal phone account at your standard rates. While the internet presents you with multiple sources of information, from newspapers to social networking sites, the site editors control the information you see. The myZazu portal is a personal news, information and social networking aggregator and telecommunications portal.