Retail Management development and training course and interventions for retail and franchise organisations

By: Retail Training  06-Dec-2011
Keywords: Business Development, Management Development, Leadership Skills

We are the only training organisation in New Zealand with a detailed and comprehensive focus in Retail, offering training solutions from inwards goods to senior executives and all those in between. If we don't have a solution we will design one.

We are able to deliver 30 different training and business development solutions. These can be delivered in an 'off the shelf' format or, as we would prefer, customised for your organisation and designed to suit your environment.

Our experienced retail facilitators, using an appropriate methodology, can deliver the training  directly to you and your staff in either a


setting  via

'one-on-one' coaching



format and

'self teach'

modules, where staff can learn on the job at their convenience.  e-learning solutions, are also available . 

Front Line Staff Skills Development

Assistant managers' skills development

  • Management development for Buyers and Merchandise teams

Retail and Franchise business development

People Management

Leadership Skills Development

Keywords: Business Development, Leadership Skills, Management Development, People Management

Other products and services from Retail Training



We are now, in association with Digital Learning Systems, able to offer Retail and Franchise operators in New Zealand a blended learning experience through an exciting e-learning initiative that is. So as you can see e-learning, used in conjunction with other training delivery methods, has the potential to significantly improve organisational performance.


Retail Management Development

We have built and are able to customise robust, comprehensive, detailed and cost effective Management Development Solutions that support organisations goals and objectives and succession planning initiatives. In addition, there are up to 13 classroom days of training, covering all the essential elements required to be an effective manager.


Retail and Franchise Development

Our business development teams focus includes working alongside retailers and franchisors' to ensure that major resources in the business, namely stock, real estate, capital and the suppliers are all working efficiently to extract the best performance from the business. We do a lot of work with new franchisees, often new to Retailing to develop their skills to manage the rigours of a full retail day.


Training methodology

If you ask us to train your front line staff, we will do that with pleasure but will always remind you that you are dependent on us coming back time and again to train your new staff as your staff turn over. Our preferred approach to training is to work with your line and store managers, giving them the skills and tools they need to train and manage the performance of front line staff.