Retail Management Development

By: Retail Training  06-Dec-2011
Keywords: Leadership Development, Management Development, Leadership Skills

We have built and are able to customise robust, comprehensive, detailed and cost effective Management Development Solutions that support organisations goals and objectives and succession planning initiatives.

In our view there are 4 important Management Development paths to consider

1. Leadership Development


2. Performance Management Development


3. Business Management Development


4. A customised on-the-job process that supports the previous three portals and serves as evidence of the employees competence and ability to move forward. 

a. Take the next steps towards becoming a store manager

b. Assist existing managers to become more effective and efficient

c. Develop skills in areas they may be lacking or wishing to pursue further

d. Prepare them to tackle the rigors and challenges of managing in a retail environment

e. Develop sound leadership skills for future involvement in senior management roles

It will give you and your organisation the confidence to know that, when called upon to manage a store or even a region, your managers will be ready and better equipped to perform from day one.

The training takes 12 to 18 months to complete

Only a selected number of candidates will commence the program, at each intake.

The program has been designed as a series of  in-store modules (up to 24)  covering company specific competencies and standards. In addition, there are up to 13 classroom days of training, covering all the essential elements required to be an effective manager. These classroom days are facilitated in-house by experienced facilitators.

Existing training modules currently run by your organisation can be incorporated into the program with very little fuss.

After the completion of each module, candidates will be required to complete an assignment. These assignments will be assessed by an appointed mentor (usually an internal manager). In addition to this, there are three formal assessments completed by an external assessor working in conjunction with the Retail Institute.

These regular assessments are designed to keep the candidate on track and ensure that all of the pieces of the jigsaw are in place.

Keywords: Leadership Development, Leadership Skills, Management Development

Other products and services from Retail Training


Retail Management development and training course and interventions for retail and franchise organisations

We are the only training organisation in New Zealand with a detailed and comprehensive focus in Retail, offering training solutions from inwards goods to senior executives and all those in between. These can be delivered in an 'off the shelf' format or, as we would prefer, customised for your organisation and designed to suit your environment. We are able to deliver 30 different training and business development solutions.



We are now, in association with Digital Learning Systems, able to offer Retail and Franchise operators in New Zealand a blended learning experience through an exciting e-learning initiative that is. So as you can see e-learning, used in conjunction with other training delivery methods, has the potential to significantly improve organisational performance.


Retail and Franchise Development

Our business development teams focus includes working alongside retailers and franchisors' to ensure that major resources in the business, namely stock, real estate, capital and the suppliers are all working efficiently to extract the best performance from the business. We do a lot of work with new franchisees, often new to Retailing to develop their skills to manage the rigours of a full retail day.


Training methodology

If you ask us to train your front line staff, we will do that with pleasure but will always remind you that you are dependent on us coming back time and again to train your new staff as your staff turn over. Our preferred approach to training is to work with your line and store managers, giving them the skills and tools they need to train and manage the performance of front line staff.