A Management Console application is also available providing back office features to management and operations staff. With superior reporting and access to all functions the console is perfect for 'back of office' areas such as management and inwards goods where the sales screen is not required.
Ramsys Premium supports up to 98 lanes in the one store.
Acquiring and keeping customers is the secret to success in the retail industry therefore having the ability to capture and then utilise relevant information about your customers is vital. Ramsys gives you this ability through the integrated CRM module.
Our CRM has been written into the system itself. It is not a bolt on. This gives you the control for the system to be as diverse as you need it to be without creating complications at sale time. Standard features include Rewards, the ability to reward customers with points for spending in your store (bonus points may be provided by item or member if required), Loyalty Rewards tracking (buy 10 get 11th free), Instant Vouchers and Special Pricing.
The CRM can also be used to market to and contact customers easily using the data you have gathered by issuing cards or allocating a unique customer number. You can keep your customers aware of any offers with the touch of a button, which is key in such a fast moving industry.
Each time a customer makes a purchase it is tracked in the system, allowing you to use this information to analyse spending patterns. Built in data filters allow you to report by postcode, area and age range as well as looking at seasonal trends.
You can even include a picture of the customer on the POS screen which can aid in verifying whether or not their card is being used fraudulently.