Free Software Upgrades- You will recieve no-charge upgrade of both instrument firmware and Quantachrome software (If applicable) at time of maintenance visit.WEB Access-You will be provided a special username and password at time of purchase giving you access to premium content on our website for the duration of the Service Plan Contract.Accessory Instruments Discount %-Discountoffered on Service Plans for supporting instruments; Degassers (Autosorb Degasser, MasterPrep, FloVac, Flow Degasser and Thermoflow), Rifflers (Micro Rotary Riffler and Sieving Riffler) when serviced at the same
visit as main instrument.Emergency Plan-Entitles customer to onsite support within 3 working days (72 hours). Unsued Emergency Plan will be converted to Silver Maintenance Plan at expiration of contract and appointment scheduled.
# Required Parts and Reference Materials -Restricted to those items necessary to effect any repairs deemed necessary and to perform qualification.
*Required Parts Discount for plan 33055-PT is 100% for all parts excluding Vacuum Components, Turbo and roughing pumps for which 30% discount will be applied.
SilverAg, GoldAu, PlatinumPt and Emergency72 are trademarks of Quantachrome Corporation