We deliver nationwide throughout New Zealand on next-business-day delivery. Saturday and Sunday deliveries are not available.
Orders can be received Monday to Friday.
Free delivery within New Zealand is included in all listed prices.
Please ensure that you or someone is there to receive the delivery. It may be easier for your delivery to arrive at your workplace.
Your ordered product should arrive in perfect condition. If you are not satisfied with your order, please contact us and we will endeavour to make a partial or total refund, or re-send the product concerned. Please note that CD or DVD products cannot be returned or refunded.
The PGA of New Zealand is committed to providing the very best in customer satisfaction. Every care is taken with packaging and sending of items.
Please note that CD or DVD products are neither exchangeable nor refundable, unless they arrive in an unsatisfactory condition that can be determined as caused prior to despatch of the product. If this is the case, please contact us immediately and we will either make a partial or full refund, resend the product or another product to the same value.
At the PGA of New Zealand, not only are our products of the very highest quality, so is our service. We will do everything in our power to put things right quickly if you are not satisfied.
Please contact us as soon as possible so we may take action on your behalf.
For rural deliveries, couriers will only deliver overnight as far as your local agent. It is up to you to organise pick-up from your local agent. The PGA of New Zealand will take no responsibility for products whatsoever from the time of arrival at your local agent.
If you have any questions or concerns with regards to this policy, please contact us.
Personal Information - Our Privacy Code
The PGA of New Zealand undertakes to treat your personal information in accordance with this Privacy Code.
We will never trade, sell, knowingly share or pass your personal information to a third party for commercial use.
The PGA of New Zealand is committed to:
- maintaining confidentiality of customer information
- protecting privacy of customers, and
- treating customer information responsibly.
Personal information that you provide us is used for the purpose of fulfilling orders or providing you information only.
We may from time to time send e-newsletters to our customers with news on special offers, new features or services. You will be able to unsubscribe from any such e-newsletter.
Collection of statistical and survey information
The PGA of New Zealand may collect non-identifiable, statistical information regarding the pages you visit on our site. We may from time to time conduct surveys with regard to customer satisfaction, purchasing and demographics. Identifiable information is not requested. The purpose of such surveys is to help us improve our service to you, our customers.
If you have any questions about the PGA of New Zealand, the collection and holding of personal information or our Privacy Code, please contact us.
Customer IP addresses may be used incidentally to help diagnose problems with our server or for administrative purposes. IP addresses may be used to gather broad demographic data on customer traffic patterns and website usage.
This information is used internally only and assists us in developing this website in line with customer requirements.
Cookies are files that identify you and are placed on a your computer's hard drive via a visiting browser. Cookies simply make it possible to personalise your view of our website.
Transfer of ownership
On any sale or acquisition of the PGA of New Zealand or its assets, any consumer information in the possession of the PGA of New Zealand at that time may be transferred to the purchasing or acquiring company.
We may from time to time update this policy. Amendments to this policy will be posted to this page.
The PGA of New Zealand uses secure servers and secure socket layer (SSL) data transfer for strong encryption of all customer information. The website is visa-approved for secure online shopping.
The PGA of New Zealand website is hosted by 2day.com.
Entering a secure area on our site switches on the padlock (bottom right-hand corner of your screen). In your address bar you will see "https" at the start of the domain name, indicating encryption of data. This means personal data entered at our site cannot be intercepted and read by a third party.
Technical measures employed by the PGA of New Zealand are best e-retail practice against loss, alteration or unauthorised third party access to customer information.