Park Lane IT - pl services

By: Park Lane It  05-Apr-2012

Park Lane's core business supports organisations by providing:

  • Managed Services
  • Development Services
  • Technical Services

Park Lane specialises in getting the maximum performance from the Oracle database, tools and applications environment, on all operating platforms.

Our support services are implemented across organisations in the Government, Education and Commercial sectors, both Nationally and Internationally. These services can be provided on a scheduled, on-demand or project to project basis. Each of these services can be provided on site or remotely.

Scheduled

Park Lane's scheduled service enables you to outsource either a specific support function or support of an entire environment. These services can be provided from an agreed number of hours per month through to 24 hours per day.

On-Demand

Our on demand service offering provides a highly flexible and cost-effective method of extending or providing backup for the capabilities of your in-house team. This support can be deployed in a variety of ways, including:

  • Providing support whilst an employee is on holiday or sick leave;
  • Meeting extended business hour support requirements;
  • Providing additional advice and guidance.
  • Technical Architecture relating to databases

Park Lane was appointed to the eServices Panel in 2007.

Tasmanian GITC Head Agreement:

Park Lane holds a Tasmanian GITC Head Agreement to allow us to continue our successful engagements with Tasmanian Organisations.

Project

We are a member of a number of panels which allow us to engage with certain government bodies in project work throughout Victoria and Tasmania.


Other products and services from Park Lane It

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Park Lane IT - pl services opsrc

Park Lane supports a growing array of applications from the LAMP stack to high availability Linux based production servers and mission-critical enterprise applications - using technologies from the data centre to the middle and client tier. Park Lane's use of Open Source technologies is aligned with our philosophy of providing effective, sustainable, and maintainable enterprise level systems to our clients working in any environment.


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Park Lane IT - pl products

The PAIR on-line issues register is a client service oriented resource which allows our DBA team, Account Managers and our clients open and transparent visuals on all issues and activities reported through PAIR. Park Lane takes a long term view on all issues encompassed within relationship management; this includes designing and developing the right product solution.


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Park Lane IT - pl services health

Park Lane provides database health checks to a wide range of organisations across Government, Education and Commercial sectors for both Oracle and SQL Server databases. Maintaining optimal performance of your Oracle databases allows them to function with quicker response times, availability and robustness. Park Lane's health check service is an effective way to identify and maintain maximum use of your existing technical infrastructure.