Park Lane takes a long term view on all issues encompassed within relationship management; this includes designing and developing the right product solution. A product solution that targets specific needs can be the most efficient and cost effective way to provide support.
When an off the shelf product solution cannot provide this specificity our development team can. Working in consultation with our clients Park Lane can provide a tailored product to fulfill your requirement.
The PAIR on-line issues register is a client service oriented resource which allows our DBA team, Account Managers and our clients open and transparent visuals on all issues and activities reported through PAIR. This product allows us to maintain our proactive support services at all times.
This product is a core function across all of Park Lane's client sites.
The PAIR system is a 24 X 7 issues lodgment system which gives visibility of:
Full project history
BirthPac has been developed in partnership with an obstetrician and midwife. This product is becoming a widely used standard solution for Perinatal Data Collection.