WML Software - custom IT software solutions - wml engineering services

By: Wml  05-Apr-2012
Keywords: Engineering, Shopping Cart, Ecommerce


24/7 Help

If its critical to your business get peace of mind with our 'Priority Client' support package. Our Senior Engineer and Business Development Manager will visit you and tailor a 'Priorty Client' Service Level Agreement to suit your needs. We charge a low monthly fee for this agreement which includes;

- System Down Priority Support
  • 0800 663 663 connects you to one of our engineers
  • Job placed in Priority queue
  • On-site engineer within 1 hour (if required)

- FREE

monthly allowance of Non-Critical Priority Support via our on-line help.

- Discounted rates for:

  • System Down Priority Support Calls
  • Non-Critical Priority Support over your monthly allowance
  • Procurement
  • Project Management

- Daily system scan to look for potential issues

- Your own Account Manager for one point of contact

- 6 monthly system audits and recommendation reporting

You know your costs and you know we are keeping and eye on your system…...That’s peace of mind!

Keywords: Ecommerce, Engineering, Shopping Cart

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We are in business for one reason: to provide clients with high quality.