If its critical to your business get peace of mind with our 'Priority Client' support package. Our Senior Engineer and Business Development Manager will visit you and tailor a 'Priorty Client' Service Level Agreement to suit your needs. We charge a low monthly fee for this agreement which includes; - System Down Priority Support
- 0800 663 663 connects you to one of our engineers
- Job placed in Priority queue
- On-site engineer within 1 hour (if required)
monthly allowance of Non-Critical Priority Support via our on-line help.
- Discounted rates for:
- System Down Priority Support Calls
- Non-Critical Priority Support over your monthly allowance
- Project Management
- Daily system scan to look for potential issues
- Your own Account Manager for one point of contact
- 6 monthly system audits and recommendation reporting
You know your costs and you know we are keeping and eye on your system…...That’s peace of mind!