When it comes to performance reviews managers shouldn't just go over the past, says one human resources professional. They should look at the future as well.
Carole Bates says reviews should delve into each staff member's career ambitions and then see how the company can help them achieve their goals.
Says Bates: "In a tight labour market - if you want to retain your good people - you need to help your staff with their careers."
Bates, a human resources consultant and director of Premier Performance, says staff like to know what they are doing well and where they need to focus their efforts. She says giving people specific feedback about their work is essential to a good performance review.