Management training / coaching

By: Bespoke Customer Solutions  09-Sep-2010
Keywords: Management Development, Customer Service Training, Contact Centre Training

Need to develop people in your business to take on frontline management responsibilities but not sure how..? We can work alongside your new or experienced managers using best practice concepts to develop their skills in all the management basics - communication, delegation, follow up, dealing with HR issues, quality assurance and productivity. Get the best from your people by investing in customised managmenet coaching for your key staff members. 

Keywords: Contact Centre Training, Customer Service Training, Management Development,