Service and Support

By: Kauri Computer  06-Dec-2011

Service and Support

Repairs and Upgrades: (Parts and Freight Excluded)

You Come to Us:        $60.00 per hour plus GST (Minimum Charge is $25.00)
We Come To You:      $70.00 per hour plus GST (Travelling time may apply outside Dargaville Borough Boundary)

Phone Support:

First 10 Mins                 Free then hourly rate applies

Networking Services:  

Server Based and Peer To Peer. We also have experience with and maintain industry specific networks such as those used in the motor vehicle industry!

Hourly rate at your place plus costs of design, network diagram creation and maintenance etc.

Industry Specific Application Software Error Detection and Correction.

We offer our clients with industry specific software full service and support. We cater for both DOS based and Windows based applications. Just because it's more than 5 years old doesn't mean we can't sort most problems!

Needs Analysis

Before you buy that new computer system for your home or business talk to us first. We can offer you professional advice on the equipment and software that will meet your needs at the most cost effective price.

This service includes standalone, local area networks, wide area networks and connectivity options.


Yes we do training both at your place or ours. Our hourly rate is $60.00 per hour or you can hire our well equipped training room in Dargaville and 'do it yourself"

Routine Maintenance Programs

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The information in this article was current at 02 Dec 2011

Other products and services from Kauri Computer



We have a range of new and second-hand computers available in the shop. Seagate Barracuda 7,200RPM 80GB ATA-133, 5 year warranty. Rock Webcam with built in microphone. AOC E2243FE 21.5" LED Widescreen. Hard Drives & DVD Drives.



There are currently 7 terminals with printer access which allow users to search the web and send e-mails using popular web-based services such as Yahoo and Hotmail. Internet Connections for Business and Home. Skype and messenger available too.


Routine Maintenance Plans

We have a variety of maintenance plans to suit your business and your budget. Special pricing is available for long term sign up and multiple computers. Like cars, computers need routine maintenance carried out on them.


Website Creation and Hosting

Showcases your workGenerates interestGenerates ordersAttracts new customersReduces phone timeCompete with large companiesLow advertising costsServes local marketInternational presenceEnhances your business imageNiche or Specialised market exposureGather data/feedback.


Desktop Publishing

We have high speed CD Burners available to our clients to create those CD's that are required for backup and archiving of critical information. Our trained staff use a variety of programs including Adobe Pagemaker, CorelDraw, Paintshop Pro, and others. We can download these photos onto a floppy disk or CD for you depending on size of the final files. We have excellent facilites to provide our clients with layout and printing services.


Digital Photography

If you have a need to take digital photos of an event, a document or even an old photo, we can help you with this. Call into the shop with the item to be photographed or book us to come to your place at a specific time. We can even produce a slide-show of your event for you and burn it to a CD ROM. Once we have taken the photos we can enhance or edit these for you.