Milly's Kitchen - customer service

By: Milly's Kitchen  05-Apr-2012
Keywords: Cake Decorating

Customer Service

At Milly's, we always put customers first and therefore, we have developed the following services to suit your needs.

The details on the shopping process on the Milly's Website. How to find products, get ideas. Your questions answered about the ordering process, delivery, gift wrap and personalised gift notes.

All about Milly's, who we are and what we do.

Milly's Kitchen shop - quality kitchenware for serious cooks since 1983. Opening hours at Ponsonby store and Milly's Parnell store.

How to contact millys for advice on products, gifts, classes.

What's happening at Milly's? (Coming Soon)

What's Happening each month in Milly's Kitchen shop and warehouse in Ponsonby and Parnell. Cooking and baking demonstrations, cooking classes, cake decorating courses.

View and update your Milly's registration details including address details, and billing information.

Freight and Delivery

All Deliveries are made by Fastway Couriers and require a street address for delivery, please note that we can not deliver to a P O Box. All parcels are sent by Signature Required service. If you are not home when the courier calls, a card will be left in your letterbox and the courier company will arrange a delivery time for when you are home.

Freight Charges:
Auckland (Orewa to Pokeno)


Auckland - Waiheke Island $12.75

Rest of the North Island


South Island


We are sorry but we do not deliver outside of New Zealand.

If you have any urgent requests or need to discuss the delivery of your order in further detail. Please call our Customer service team directly on 09 309 1696 or free phone 0800 200 123

Your much loved kitchen knives need re-sharpening from time to time. Our craftsman knife sharpener will restore your quality knives to their original keenness.

This section contains information on our legal obligations and guarantees, your protection - that's security and privacy protocols, and our business terms and conditions.

The information in this article was current at 27 Mar 2012

Keywords: Cake Decorating

Other products and services from Milly's Kitchen


Milly's Kitchen - store details

Level 1, 155 - 165 The Strand, Parnell You can find us up the ramp above the Home Ideas Centre. Our normal opening hours in Parnell: Monday to Friday 9.00am - 5.00pmSaturday 9.30am - 4.00pm. There is plenty of Milly's customer parking on Level 1, or up the second ramp on Level 2. Towards the port from the well known Saatchi and Saatchi building.


Milly's Kitchen - terms conditions

Customers have the confidence in knowing that all of their details are protected by the latest 128bit security mechanisms, and are used only for the purposes of the transaction. Should the customer prefer, the completed shopping basket can be printed out when in checkout, attached to cheque payment or credit card details and posted to Millys.