Services Offered by ITW Military GSE

By: Itw Military Gse  06-Dec-2011
Keywords: Engineering, Military Gse

In-Country or Regional Service Centers

We are in the initial stages of establishing in-country or regional Service Centers at locations tailored to meet current and future fielded FMS aircraft units. These Service Centers can be specifically structured in response to negotiated contractual agreements to support co-located ITW Military GSE units with organizational, intermediate and depot level repair capabilities. As needed, these Service Centers can be enhanced to support all GSE makes and models as part of an overall Contracted Logistics Support (CLS) or Performance Based Logistics (PBL) agreements.

Periodic Maintenance Agreements

Until such time as local/regional Service Centers are established, we currently travel to the user location from our Palmetto, Florida, U.S.A. location and perform all required periodic servicing, assess overall operational capability, and perform minor maintenance or repair on scheduled intervals. Periodic maintenance servicing is normally negotiated and scheduled for 1, 2, or 5 year periods to ensure consistent unit condition and performance.

Periodic Service/Maintenance

We offer pre-packaged periodic service kits which include all consumable materials for recommended quarterly, semi-annual, or annual levels of maintenance service. These kits are unit model specific and are a convenient method for procuring an entire service package for a single unit. Kits are offered with or with out consumable fluids. We also offer model specific spare parts kits which include a selection of replacement bulbs and fuses. These kits combined with a Periodic Maintenance Agreement will constitute a complete periodic service and maintenance plan designed to maximize unit operational capability and life cycle.

Additionally, we offer a wide range of technical and engineering services on an as-needed basis:

Basic Technical Support

We offer basic technical support in the form of telephonic and/or electronic correspondence to answer end-user requests for information. Typically, these requests are for clarifications, performance issues, spare parts ordering or in response to warranty servicing.

Enhanced Technical and Engineering Services 

Our Engineering Department is well equipped and knowledgeable on all aspects of unit performance testing including EMI, climatic chamber and other operational condition testing (wind, sand, salt, fog, etc). We can implement Class I/II Engineering Change Requests (ECRs) or Engineering Change Proposals (ECPs) on a negotiated fee basis as needed for customer preferred unit modifications and updates.

One-Time Service Calls 

Our field service technicians are available for worldwide travel to user locations to perform specific unit commissioning, maintenance, servicing, repair, or other technical support with a minimum two week notice.

Emergency Service Calls

If immediate servicing is needed, our field service technicians will travel at the earliest possible date to a user location anywhere in the world. This service includes a premium if less than two weeks notice is provided.

Unit Orientation/Maintenance Training

We have complete training materials for both classroom and hands-on unit operator and maintenance training courses tailored for each unit. Training courses are available at our facility in Palmetto, Florida, or may be presented at a user specified location. Class sizes are usually limited to six students and may be structured for either basic unit orientation or advanced maintenance practices. Training classes require at least one month advance scheduling.

Keywords: Engineering, Military Gse

Other products and services from Itw Military Gse

06-Dec-2011

Products

ITW Military GSE, we have been manufacturing ground support equipment since 1972, producing a broad line of fighter aircraft ground support equipment to support the military. In addition to our current products, we design and build custom ground support equipment based on your particular aircraft and requirements.


06-Dec-2011

Ground Support Equipment

Other GSE services include training in both basic operation or advanced maintenance techniques and online support. 270 VDC and 400 Hz power systems, pre-conditioned air delivery and combination units are among our offerings. ITW Military GSE is a leading manufacturer of fighter aircraft ground support equipment. We offer both ground support equipment training and repair. We manufacture both fixed position and mobile equipment.


06-Dec-2011

270 VDC/400 Hz Dual Output Converter

It can be floor or overhead mounted, and is also available on a small trailer for ease of mobility. Our 270 VDC / 400 Hz Dual Output Converter is the only power supply of its type in the industry. This unique dual output converter is compact, light weight, quiet, and extremely small. The 270 VDC meets the tough requirements for today’s most advanced fighter aircraft. BIT: Digital diagnostics aid troubleshooting.


06-Dec-2011

400 Hz Solid-State Converter – 45 to 90 kVA

Trailer mounted units are compliant with SAE AS8090 Type 1 Class 2 requirements. The compact light weight adaptable design allows flexible installation options. It can be floor mounted, overhead mounted or mounted on a trailer or castors. Front access for allservice and maintenance functions. Modular design allows for ease of maintenance. BIT: Digital diagnostics aid troubleshooting.


06-Dec-2011

400 Hz Solid-State Converter – 120 to 180 kVA

Trailer mounted units are compliant with SAE AS8090 Type 1 Class 2 requirements. The compact light weight adaptable design allows flexible installation options. It can be floor mounted, overhead mounted or mounted on a trailer or castors. Front access for all service and maintenance functions. Modular design allows for ease of maintenance. BIT: Digital diagnostics aid troubleshooting.