Interactive Intelligence has taken a unified approach to business communications and process automation since 1994, when it introduced an all-in-one multichannel software platform to replace multipoint legacy systems and their complexity.
For the contact centre as well as the enterprise — and for virtually any industry including
— our standards-based IP platform unifies every aspect of your business. Manage multimedia interactions, automate business and service processes, mobilise your workforce. Reliably. And securely. You even integrate more broadly to the business systems and end-user devices you need.
One intelligent platform, proven solutions for IP business communications, from one vendor. Interactive Intelligence.