Interactive Intelligence Offers Support for Microsoft Lync Server 2010

By: Interactive Intelligence  05-Apr-2012

SYDNEY--Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has released a version of its

designed to work with


The Interactive Intelligence software suite, (), includes features for contact centres and enterprises such as multichannel routing, interactive voice response, call and screen recording, reporting, outbound dialing, workforce management, Web self-service, knowledge and e-mail auto response management, and automated customer feedback surveys.

"We launched the first version of our software in 1997 designed to run on the Microsoft Windows server, and today we are a Microsoft Certified Gold Partner and a Microsoft Independent Software Vendor," said Interactive Intelligence founder and CEO, Dr. Donald E. Brown. "Working with Microsoft Corp. ensures that our mutual customers will get a dependable and easy-to-use solution available for connecting people in new ways, anytime, anywhere."

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