If your like many businesses, you are probably facing one of a number challanges . Either the company is struggling to generate sufficient income or its a nightmare running the company because of inadequate systems or processes in place, or the time to fix them .
What we do is to assist business owners to make more money without having to make huge upfront investments. We also provide and implement powerful office systems that free up business owners from the day to day running issues . We work with businesses that are committed to growth and who do not have the time or resources in-house to provide it themselves.
We provide a business and technology solution under one roof. No project is too small or too large and nothing is left to chance. Our approach is to analyse and review your existing strategies and processes . Then to develop a plan detailing the scope of the changes required ,design the solution and Implement into your business . Following which we are able to support and manage critical functions and applications. Because you cannot manage what you cannot measure the manage phase is supported by measurable matricies that provide feedback for continuous improvement to deliver supply chain excellence and to drive best practice results.
These cost effective enhancements to systems and business processes coupled with cutting edge marketing techniques are aimed at leveraging maximum benefit that are designed to impact the bottom line & improve your competitive edge in the market place.
• We are based on the North Shore and can support you wherever you are, when ever you need us
• Provide a one stop Business& Technology cost effective solution + HiSpeed service
• Agile, flexible and fast - we adapt to your requirements and provide critical resource on demand
• 35 years broad based experience with a variety of businesses, creating a huge knowledge base
• Provides answers to our clients’ key operational & commercial challenges
• Partners in providing results based outcomes
• Guaranteed to deliver results
Companies that engage us, benefit from a clear win-win situation. We combine pragmatic and valuable business acumen with proven technical skills and service to deliver superior results.
Locally we have provided turnkey projects for major Telcos and Health boards that have complex business structures and high levels of compliance We are also consulting with a variety of smaller businesses to help them improve bottom line results, through low cost marketing strategies, office system makeovers, and improvement to the customer service acquisition & fullfillment processes.Internationally, we have delivered a large number of customer service centres using advanced customer relationship management solutions as well as numerous large turnkey retail & general business solutions. This experience is invaluable when modelling best practice solutions for our clients.
Therefore, we do have the knowledge & experience to provide both Business & Technology solutions especially tailored for your business too.
Our Solutions Include :
- Information Communications Audit,consulting, advice & support
- Contact centre and customer service solutions
- Point of sale for retail and wholesale
- Business Process Management & office admininistation best practice
- Project Management Services
- Business requirements analysis
- Business Continuity Planning
- Contracting & resourcing
- Managed Services , training & support
- Independant technology reviews & audits
- Business and Product marketing solutions
- Business systems development
- ITIL service delivery management
- Customised bespoke project development
- Internet Marketing/ E Commerce -Web Site development