Approach | Fusion5

By: Fusion5  06-Dec-2011
Keywords: Supply Chain, Application Implementation, Tailored Workshops,

Fusion5 provides consulting services in three major categories, Innovate, Implement and Partner. At any one point in time our engagements with our customers will be in one of these three areas.  As we build closer relationships with our customers we move from one phase to another to assist our customers in gaining maximum value from their application investments.

Innovate

Fusion5 works with customers to determine new ways of leveraging the investments made in business applications. When working with our customers we are keen to present new ideas, both business related and technical, so that our customers gain maximum return from their investments. New opportunities such as supply chain management, supplier and customer management, mobility, employee, customer and partner self-service, EDI, service management and business intelligence are just some of the initaitives we see customers wanting to explore.

For customers who are about to embark on a major new application implementation we recommend a sound foundation is implemented first; major new initiatives are often recommended for a second phase.

 

Implement

Fusion5 utilises its own methodology, FOCUS, to work with customers to implement new business applications. FOCUS enables us to use pragmatic methodologies and a rapid approach to enable our customers to:

  • Get the quickest returns from their application investments.
  • Gain maximum advantage from our knowledge and experience.
  • Minimise the impact of taking skilled staff out of the business.
  • Focus on what is important.

Partner

Once the system is implemented, Fusion5 offers a team of experienced support consultants ready to assist with post go-live issues and managed or ad hoc support for application and technical users. We also provide teams to assist with upgrades to new releases, re-implementations to match new situations and new module implementations.

Fusion5 has consultants who can stand in for your employees who may be busy, on leave or sick, or whilst you recruit for new specialist staff. We also assist with individual training for new employees or those requiring a refresher, and offer tailored workshops on specific topics or modules.

Keywords: Application Implementation, Supply Chain, Tailored Workshops,