On-line Web Shop - terms

By: Eske Style  06-Dec-2011

How easy to make a Purchase

Payment Options
You can shop online using your credit card, cheque and bank money order. Alternately, you can contact Eske Style via e-mail, phone, fax or post.

Online Secured Orders
Eske Style uses a fully secured e-commerce payment system for the shopping cart provided. ASB Bank has a high industry standard for financial transactions and data storage. 128bit SSL encryption is standard in transmitting all online orders.

Eske Style stores your transaction details on their web-server; however Eske Style and the ASB Bank do not store your credit card details.

How to Buy / Order Online
How to buy an item with your credit card; you may use either MasterCard or Visa. Eske Style accepts New Zealand Cheques made payable to "Eske Family Trust" - once the cheque has been cleared, Eske Style will dispatch your order. (See below)

All Prices are in NZ Dollars. ASB Bank will convert the purchase price to you local currency at the exchange rate listed at the time of purchase and debt it your credit card at the converted amount.

Once you have checked out, fill in the appropriate fields to process the secure transaction.

Order by Telephone, Fax or Post
You can order over the phone, fax, or by post. This will enable you to purchase with your credit card, by cheque or bank money order. We accept MasterCard and Visa. Cheques and money orders should be made payable to Eske Family Trust.

Your personal information is kept confidential. Your name and personal details will never be shared with anyone. Credit card details taken over the phone are forwarded directly to the bank and not kept by Eske Style. (Please DO NOT send any Cash – Eske Style will not be accountable for lost of any cash send).

Shipping Information
We can deliver to virtually anywhere in the world.

Delivery within New Zealand
Purchases within New Zealand is delivered by New Zealand Post. They should take no longer than 2 days from dispatch. New Zealand sales include GST.

International Delivery
All international orders are sent through New Zealand Post. Options available include: International - Standard delivery within 3 weeks. Freight and insurance charges will be debited to your credit card.

Delays due to customs clearance or internal service are not accounted for.

International orders are subject to import duties or taxes levied by the authorities of your own country. These duties, taxes or charges are payable by the receiver. Goods marked as gifts usually incur no extra costs.
Eske Style cannot be held responsible for items lost or damaged by the carrier once it has left New Zealand.

Quality Assurance
All products are guaranteed to be of the highest quality. If by chance you have found your item to be defective it may be returned for a 100% refund or replacement provided we receive notification within 7 days of receiving the goods.
Returns must be returned to the vender in the same condition as they were when you received them. Return shipping by economy post must be organised by yourself and you may have the option of replacement or full refund. The refund will include the original purchase price and all shipping costs. The refund will be forwarded to you when we receive the goods and deem them to be defective. Refunds will not be given if you have damaged the goods. This includes damage caused by inadequate packing when returning goods. Please include all relevant postal details and a copy of your invoice.

Every effort is made to ensure accuracy of all descriptions, images and other information displayed but the customer must acknowledge the nature of the pieces and that it is information only.

Contact Eske Style

Email - none provided

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