It is not enough to just have the latest and most reliable products. CUSI provides the resources and technical expertise to transition our clients to their new applications.
We recognize that operational changes of this magnitude are complex, taxing, and most of all stressful. That's why CUSI has a fully trained staff of implementation technicians that get you up and running quickly, smoothly, and in as painless a manner as possible.
Our Timely, Effective, Accurate Methodology has been proven time and time again to ensure successful implementations. Our secret is CUSI’s TEAM philosophy. In any given phase, the activities that are planned for are rolled together as a TEAM. This TEAM approach allows for a steady stream of communication providing consistency and accountability throughout the project.
Specifically CUSI proactively takes responsibility to :
- Provide documentation to assist in defining your business requirements
- Develop a project plan unique to your requirements
- Coordinate ongoing tasks to keep the project on track and on time
- Provide weekly reporting to monitor your progress
- Coordinate both internal and external resources
- Make ourselves available to answer any requests or questions you may have
The key to a successful implementation is strong communication and thorough preparation and training. Our goal is to ensure that your transition to our products is a success