1. Debt purchasing
Our dedicated Purchased Debt subsidiary, Lion Finance Pty Ltd, specialises in forward flow and one-off debt book purchase backed by a comprehensive training regime for our highly skilled Customer Service Officers. Our debt purchases focus predominantly on the banking and finance sector (personal, motor finance, fixed loans and credit cards) and the telecommunications sector (fixed line, mobile).
2. Commission Collections
Collection House is primarily a high volume collections agency, with long-standing partnerships with leading name clients in the Australasian financial services, insurance, public utility, credit and government enterprise markets.
In the last financial year our clients referred approximately $868 million of debt to us, with debt portfolios established as one of three account types:
- Banking and Finance: banking and finance products, credit and charge cards, loans.
- Corporate: government, telecommunications, essential services and international debts.
- Insurance: motor vehicle, general insurance, rental default and malicious damage, overpayment of wages, public liability and marine.
3. Legal Recovery & Insolvency Administration
Through utilising the in-house services of wholly-owned legal subsidiary, , Collection House customers directly benefit from the improved efficiencies and reduced collection costs that our whole-of-service approach to the collection process provides.
4. Receivables Management
Our pre-collection phase business, which has grown consistently over its ten years of operation, focuses on early outsourcing from as early as one day past due (or as instructed).
5. Collective Learning and Development Pty Ltd
provides staff development and training services to the collection industry, with Collection House as its primary client. We have deep industry connections and relevant, up-to-date training courses.
6. Midstate Credit Management Services Pty Ltd
Collections and credit information services,
have been providing efficient and effective debt collection services to clients for the past 18 years. In July 2002, Midstate became a subsidiary company of Collection House Limited, Australia’s leading receivables manager. Collection House is a public company, listed on the Australian Stock Exchange and operating throughout Australia and New Zealand.
Midstate offer one of the most comprehensive ranges of receivables management services available in Australia and have grown and prospered due to our commitment to our clients and the successful and proven performance of our debt collection service.
Our success is founded on maintaining high ethical standards, providing personal attention to our clients needs, investing extensively in computer technology and perhaps most important of all, ensuring the commitment of our team of dedicated and skilled personnel.
In addition to dedicated consultancy expertise from 20 years experience in the collections industry, CashFlow Accelerator will also provide solutions to clients through access to existing Collection House services to further meet their needs.