Our service staff are friendly, approachable and a good number have worked here for many years. Staff turnover is minimal.
Training and Equipment
Factory training is considered essential, so extensive qualifications are held and training programmes are continuous. The Dangerous Goods Service Bay, which can be isolated from the main workshop, is equipped with brake rollers and shaker plate test equipment. This machine vigorously shakes every axle and we can then test for looseness in suspension, steering and chassis. The DG service area allows us to specialize in fuel tanker service. A large range of factory service tools are held on site to speed repairs to factory standards.
Our team is customer focused and as such we offer an 0800 24 hour breakdown service. We have a large yard with plenty of room and the lube service bays are "drive through".
Our consistency and quality is measured by the Volvo Dealer Operating Standards audits, a factory administered system of continual improvement.