A business phone system is one of the most important purchases your business can make. The telephone is often the easiest way to reach your customers, clients and supply partners. It should also be the easiest way for them to reach you. Ideally your important business callers should never be routed incorrectly, disconnected or faced with the bewildering array of automated options.
There are many factors to consider when buying a business telephone system. For example, you need adequate capacity for your current needs while planning for growth and to take advantage of new technology enhancements as and when your business demands it.
You should ensure compatibility with other IT equipment already operating within your business, and you may need features such as inter-office voice networking, contact centre, fixed-mobile convergence, teleworking and audio & video conferencing. In addition, and of paramount importance, you'll need to ensure you choose a partner who can provide the support you need to keep your business phone system running at peak performance at all times.
Recognising this, here in New Zealand, Connect NZ maintains Tier One partnerships for market leading Panasonic, and Avaya telephony solutions to offer reliable and rich voice communications for all business types - large, medium or small; complex or vanilla.