Customer Satisfaction Measurement

By: Concentrate Limited  11-Oct-2011
Keywords: Marketing, Marketing Services, Market Research

Concentrate has developed a Customer Satisfaction Measurement (CSM) programme for technology companies.This programme involves establishing and regularly testing customer satisfaction benchmarks. 

Academic research shows that there are just a few key factors that are real indicators of customer satisfaction. Our online survey process focuses on these key indicators, and can be completed quickly and easily by busy senior managers/business owners at your client companies.

Keywords: Market Development, Market Research, Marketing, Marketing Agency, Marketing Communications, Marketing Consultancy, Marketing Consultants, Marketing Plan, Marketing Services, Marketing Strategy, Strategic Marketing, Technology Marketing

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