Chain Reaction Cycles only ships within New Zealand. All pricing is shown in NZ dollars: Parts Orders
-Orders over $100 are freight free.
-Orders under $100 attract a $9.90 freight charge.
Giant and Specialized Bicycles cannot be sold online. All Giant and Specialized Bicycles must be picked up from the store as an assembled bicycle. We do offer a reboxing service at $30 per bike. We are unable to ship Giant or Specialized Bicycles outside of the Christchurch area, however you may organize this yourself at your expense providing the bike has been paid for in store.
You may return any item you purchase in new condition in its original packaging
for a full refund within 14 days of delivery. Items that have been used or clothing
that has been worn will not be refunded.
We will pay the return shipping cost if the return is a result of our error. We'll
notify you via e-mail of your refund once we've received and processed the returned
item. You can expect a refund in the same form of payment originally used for purchase
within 7 business days of us receiving your return.
Please contact us for any returns and for a return number (RMA) before sending any
goods. Any items that are returned without a RMA will be sent straight back without
a refund. Return freight to Chain Reaction Cycles is the purchaser’s responsibility.
The information in this article was current at 02 Dec 2011