Consulting Services

By: CTMA New Zealand Ltd  28-Jul-2009
Keywords: Customer Service, Management Consulting, Complaints Handling

CTMA's consulting services range from strategic service reviews to support for major customer experience change programmes.

We help organisations who wish to build a self-sustaining, customer-driven business model that strives to optimise customer satisfaction and loyalty.  We can act as an external catalyst to customer service improvement initiatives, help drive transformations and provide ongoing assistance with periodic visits, customer service 'health-checks' and executive coaching.

Keywords: Complaints Handling, Customer Service, Management Consulting,

Contact CTMA New Zealand Ltd


Print this page