FireWire Issue 21 March 2010

By: Wormald  05-Apr-2012

Wormald WA have been successful in securing a major contractwith Western Australian Government for the maintenance offire protection equipment and systems for all WA Governmentbuildings located in the Perth CBD and Southern MetropolitanRegion. The contract covers 59 major buildings in the PerthCBD along with 370 buildings in the southern region.

Wormald's strategy for the successful management of the provision of this contractwas to establish this contract as a separate business unit within the Wormald ServiceDivision structure with a dedicated Contract Manager, Customer Service Coordinatorand dedicated technicians.Our Wormald Contract Manager in charge of the account has extensive experience inthe delivery of services to the WA Government and is responsible for ensuring that allworks are carried out when and as required, adhering to relevant Australian Standards,Regulatory Codes, client requirements and appropriate levels of workmanship. TheContract Manager also coordinates reporting requirements and communicates withthe Principal's Representative and end user clients as to the status of works and systemconditions and also provides support and technical assistance as required.

This structure provides the opportunity to deliver an efficient and responsive, customerfocused service delivery which meets the needs of Government agencies. Wormaldare proud to be working with the Western Australian Government on all their fireprotection needs.

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