Team Leader Short Courses in Management, Leader Training

By: Workbase  06-Dec-2011

Team Leader and Supervisor Short Course learning outcomes

Team Leader and Supervisor Short Courses are tailored to meet organisations' and employees' specific needs, so course content will vary accordingly. Expected outcomes may include the following:

Participants will improve communication skills by learning how to:

  • understand and use effective listening and questioning skills
  • give clear instructions
  • check that instructions are understood
  • communicate more effectively with their team
  • run effective meetings.

Participants will improve their team development and management skills by learning how to:

  • build individual and team motivation
  • understand performance management
  • give and respond to feedback
  • identify stages in team development.

Participants will improve workplace quality by learning about:

  • the key components of quality management and quality management systems
  • quality management tools and their uses
  • interpreting quality data and results from quality management tools.

Participants will improve their problem solving by learning how to:

  • define team members' roles
  • use problem-solving tools and techniques.

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