If your mobile is lost, stolen or accidentally damaged,
anywhere in the world, phoneInsure will replace it.
costs only $9.95 excluding GST a month.
- Accidental or malicious damage
Your mobile device wouldn't be cheap to replace - and most
insurance companies specifically exclude them from their policies.
So we decided to do something about it. We've teamed up
with Marsh Limited and created phoneInsure, a comprehensive mobile
phone insurance policy for our On Account customers. With phoneInsure,
you're covered anywhere in the world, with:
- Same-model replacement of your lost, stolen or accidentally
damaged mobile or, if that model is no longer available, a feature-equivalent
- Up to $1000 to cover any unauthorised usage
- Up to $500 for hiring a temporary mobile if you're overseas
How much does phoneInsure cost?
There is no establishment fee for a phoneInsure policy,
and your monthly premiums are just $9.95 excluding GST, regardless
of the replacement value of your mobile. Your monthly premiums are
charged to your Vodafone account.
Each claim also carries an excess charge
|Excess changes (incl GST) |
- $125 for first claim made within 12 month period
- $175 for second claim made within a 12 month period
- $250 for any subsequent claim made within a 12 month period
This means you contribute $125 for your first claim to
the combined cost of your replacement mobile, unauthorised calls and,
if you're overseas, any mobile hire. You then contribute $175 to
second claim, and $250 for any subsequent claim made within a 12 month
Who needs phoneInsure?
If your mobile would cost more than $300 to replace phoneInsure
would be good for you. (Remember, you'll have to pay the full retail
value of a replacement mobile, even if your current mobile was free
or subsidised as part of your term contract.)
For example: two years of phoneInsure premiums will cost
$238.80 excluding GST. So if your mobile is lost or stolen within
those two years you'll be better off.
Because premiums are at the one flat rate of $9.95, phoneInsure
becomes even better value if the replacement cost of your mobile is
Splitting your mobile from other insurance policies makes
sense, too, even if they do cover it:
- Making a claim on your contents policy could jeopardise
your no-claims bonus
- The excess may we'll be more than phoneInsure's $125, for
your first claim
- You may even be able to negotiate a discount for excluding
a high-risk valuable like your mobile
How to get a phoneInsure policy
To get phoneInsure for your mobile, call us on 777 from
your Vodafone mobile, on 0800 800 021 from another network, or on
+64 9 355 2007 from overseas.
Sorry, we cannot offer phoneInsure on Prepay mobiles.