We welcome you to the Metro Suites and hope you enjoy your experience. We have set some terms and conditions that will apply to all bookings made with us and The Metro Suites will accept your reservation subject to the following terms and conditions.
Damage & Behaviour Policy
The registered guest is responsible for the behaviour of all persons/visitors whilst on the property. All negligent, deliberate or reckless acts that result in damage to our property and any costs associated with inappropriate behaviour resulting in loss of income Metro Suites, will be charged to the registered guest and you agree that we may deduct such costs from any credit card or any deposit we hold in respect of that registered guest.
The Metro Suites is a NON-SMOKING establishment. If you do smoke inside, you will be charged appropriate cleaning and loss of income charge.
Lost or Abandoned Property
If any personal property is left on the grounds owned by The Metro Suites after your stay concludes we will endeavour to keep such property until you are able to claim it but are under no obligation to do so. We shall have no liability for any theft, loss or damage occurring to any of your personal property on the grounds owned by The Metro Suites either during or after your stay.
Should any personal property be left on the grounds owned by The Metro Suites after your stay concludes and there are fees or charges owing to us that we are unable to immediately recover from any credit card or deposit we hold from you, you hereby agree that we may sell any such personal property to recover any outstanding fees and charges and all costs of sale with the remainder being returned to you (if possible).We shall have no liability whatsoever in respect of such sale. You further indemnify us for any liability or loss we may incur as a result of exercising our rights of sale.
All other accommodation charges (such as phone, extra internet usage/ removal of internet cable, and any additional housekeeping services) will be paid at the completion of your stay at The Metro Suites and you agree that we may deduct all such charges from your credit card or any deposit we hold from you.
The Metro Suites reserves the right to change these Booking terms and Conditions at any time and with out notice. Any further reservations you may make will be made subject to the terms and conditions which apply at the time a booking is made and you are advised to read all the terms and conditions carefully on each occasion you wish it make a reservation and prior to making the reservation.
Definitions and Interpretation
The terms used in terms and conditions have the following meaning:
"Personal property" means any chattel or personal item including any motor vehicle
"The Metro Suites" means Rodgers Metro Suites Limited
"Terms and conditions" means these terms and conditions
"We" and "our" and "us" means The Metro Suites
"You" and "your" means you, the person or entity who uses this website of The Metro Suites, the registered guest, any other guest of The Metropolis Services Apartments or any person who has paid a deposit or provided their credit card details to us.
Words importing a singular number only include a plural number and vice versa
Words importing a gender include the other gender