Our Services

By: Superyacht Support  05-Apr-2012
Keywords: Freight Forwarding, Pilotage, Secure Mailing

  • Pre-clearing of vessels with customs, immigration & bio-security
  • Arranging of pilots throughout New Zealand
  • Obtaining Visas for crew & guests + Visa extension, immigration advice
  • Berth Bookings
  • Communication/Information Base
  • Bunkering
  • Freight Forwarding/customs clearance & deliveries to the boat
  • Scheduling/cruising advice
  • Receipt & delivery of APA (Additional Provisioning Allowance)
  • Cash advances to boat
  • Courier & Mailing address + delivery
  • Tailor made tours for guests
  • Travel Arrangements – private jet, helicopter & commercial airlines
  • Meet & greet service for Private Planes on the tarmac & travel transfers
  • Reservations and information on the best hotels, restaurants, golf courses,
    shows, galleries, experiences of any kind
  • Day workers
  • Car Rental + drivers
  • Security
  • Pilotage
  • Floral Displays
  • Stewardess specific training – floristry courses, wine appreciation, cooking
  • Phone leasing & GSM SIM Cards
  • Medical/Dental Assistance
  • Crew Housing
  • Parts & services
  • Events Planning incl crew networking evenings 3-4 times per season
  •  Interior Soft & Hard Furnishings
  • Minor works arrangements & deck/engineering supplies
  • Pacific Management & support of vessels

Jeanette is gifted with so many strengths and qualities, she makes
the toughest of tasks seem elementary. Her optimism and personality
changes the atmosphere of a troubled room as she enters it. Large
problems become minor, dozens of options suddenly appear, and
with a couple of calls the issues are solved. Her willingness to go the
extra mile to have requests taken care of is all part of her commitment
to the Yacht, Captain and Crew. We all know how difficult it can be in
the Asia Pacific region, and there are only a handful of agents who
can achieve what we demanding Captains ask. Jeanette Tobin is
certainly one of those few. She is the first Agent I recommend to
other Cptains throughout the South Pacific.
- Captain Wayne Williams, Karima

Keywords: Freight Forwarding, Pilotage, Secure Mailing

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It's your guests holiday, so if they want to spend it reading a book in bed then we'll find you a sheltered bay or harbour and ensure they never run out of books, be they Pulitzer Prize winners. We are the experts in a wide variety of adventure experiences, as well as wine, food, culture, and the natural dramatic scenery that make this part of the world a favoured destination.