By: Softlink Services  06-Dec-2011
Keywords: Service Engineers

Softlink provides a comprehensive range of off-site and on-site services to help your business with every stage of an IT system's life cycle - from configuration and procurement, to deployment, on-going break/fix service, upgrades, to eventually disposal.

Procurement Services

Its easy to procure IT equipment or third-party services for your business.  Call us.  We offer prices on a "cost plus" basis, flexible purchase terms, including lease/rental options.

Installation Services

Let Softlink set up and install your computer equipment - weekdays, after hours or weekends.

Softlink Services is an experienced installer of both large and small volume IT system rollouts and migrations.  We offer a variety of installation options, including:

  • IT system hardware installation and testing
  • Network connection and configuration
  • Data transfers
  • Software installation and upgrade

After hours installation

Installing IT system equipment and software shouldn't cut into company time and productivity.  When you need work performed after business hours and on weekends,  ask us.

Ask how Softlink Services can roll out or migrate your IT systems.  Contact our service centre on 09-379-0365.

Repair Services

We firmly believe in service after the sale.  When you need break/fix or warranty support - either on-site or off-site - our service engineers will troubleshoot, repair and maintain your IT systems to manufacturer's standards.

Our service goal is to maximise the availability of your IT systems.  We staff skilled and professional service engineers at our service centre, manage warranty repairs, and offer out-of-warranty or break/fix IT service plans customised to your business.

Break/fix Service

Softlink Services field engineers are equipped with the latest training and resources to troubleshoot and repair most IT systems, computer hardware and peripherals, and common desktop software.

Warranty Service

Softlink Services manages warranties from a wide range of IT system, computer and peripheral manufacturers. Depending on your warranty conditions, we can arrange an on-site visit to your site to diagnose and repair, or perform the work at our service centre - at a marginal cost to you.

How to request service

Softlink can normally respond to your service call on-site and within the same day.

To request an on-site service visit or for business-critical emergencies, call our service centre directly at 09-379-0365.

About our service engineers

We set high standards for our service engineers.  Each engineer undergoes regular training for different manufacturers.  In addition, each one is empowered to find the right resources to resolve any IT system, hardware or software problem.

Keywords: Service Engineers

Contact Softlink Services


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