Onsite Training Charges | The Red Office

By: Red Office  05-Apr-2012
Keywords: Myob

We believe its important that you understand our charges.  If you cannot find the service you are looking for listed below please call us and we will confirm this for you.  Please note prices exclude gst.

MYOB & Xero Onsite Training & Support Charges (all charges are plus gst)

$110 p/hour       Hourly onsite training & support (min 1 hour, ideal for short training sessions)

$30 p/visit          Onsite travel charge per visit

$285 p/visit        Half day onsite training & support (up to 3hours, ideal for 1st training session)

$570 p/visit        Full day onsite training & support (up to 6hours, ideal if several staff to be trained)

Free                   All procedures provided during onsite training visits

Please call 0508 733 633 for information on our fixed price MYOB Set-ups.

MYOB & Xero Remote Support & Troubleshooting Charges

Remote support is telephone / email support on queries that are small and do not require an onsite visit.  Remote support allows you to show us your problem online so we can talk through the solution quickly for you.  Support is booked by sending an email or calling us on 0508 733 633.

$39 per call                    1-15 minutes                 

$59 per call                    16-30 minutes               

$79 per call                    31+ minutes                 

$160 1st file                     End of Year rollover to match your Accountants Balance Sheet

$69 2nd + files                 End of Year rollover extra files

$149 1st file                     MYOB Health Check – verifies your MYOB is running on track

$69 2nd + files                 MYOB Health Check extra files

$80 each return              GST checks for Accounting and Accounting Plus

$90 each return              GST checks for Premier

 ‘ MYOB Total’ Annual Support

We understand its important for business owners to plan for expenses and manage their costs carefully.  We this in mind we have put together ‘MYOB Total’ – your full MYOB support service paid for on a monthly basis for a fixed price.

‘MYOB Total’ includes: (total value before helpdesk support & gst verification $1023)

þ        Collation and verification of your End of Year (valued at $315)

þ        Unlimited Remote Helpdesk Support

þ        End of Year rollover (valued at $160)

þ        2x Health Checks (valued at $298)

þ        Install & training of new features on upgrades (package paid separately, value $250)

þ        GST verification (optional extra, valued from $480

$75 p/month                  MYOB Total for Accounting & Accounting Plus users without payroll

$95 p/month                  MYOB Total for Premier without Payroll (2users)

$119 p/month                MYOB Total for Accounting Plus & Premier with Payroll

$38 p/month                  GST Check for Accounting & Accounting Plus

$45 p/month                  GST Check for Premier

The information in this article was current at 27 Mar 2012

Keywords: Myob

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