Specialised Registered Nurse Triage Services | HML - 24 Hours

By: Nurse Triage  06-Dec-2011

  • New Zealand ownedbusiness
  • Subscriber based business
  • Our primary relationship is patients clinical home the GP and their practice
  • Better access for high needs patients
  • Patients have more choice.
  • The relationship with your patients is preserved by answering the call in the name of your practice
  • Quality professional care by qualified, experienced, specialised Registered Nurses.
  • No scripted responses.
  • Triage protocols customised to your practice requirements, which the nurses adhere to
  • Systems identify the practice calling, which gives current triage information and local practice knowledge
  • Provision of monthly statistics to the practices, DHB’s and PHO’s if required.
  • Patients need only know the practice number to receive help 24 hours a day. 
  • HML meets cornerstone accreditation and after hours obligations.
  • Access to the on call doctors around the country, and their clinics.
  • Helping GP’s manage their on-call rosters.
  • Ensuring GP’s have a better quality of life whilst on call. With fewer calls and interruptions.
  • Able to attend to all the non triage calls that come to a practice ie. Surgery opening hours, clinic times, prescription requests, after hours only.
  • Able to work with area’s other providers and emergency services.

HML offers an after hours service tailor made to each subscribers needs.