Extensive after-sales service

By: Nilfisk  06-Dec-2011

Nilfisk-Advance offers a comprehensive range of service programmes, from fixed-cost maintenance contracts to our basic annual service subscription. But for us service is more than service contracts. Many of our customers use Nilfisk-Advance products in a production process, or as part of a professional cleaning service where it is vital that the equipment work properly. We have a number of additional support functions like technical service training, help desk for immediate service assistance, on-line access to e.g. exploded drawings and direct ordering of spare parts.
We also have one of the biggest service organisations in the business with an extensive network of service representatives.

Our after-sales service encompasses:
- technical help desk
- extensive inventory carried on service vans
- centralised spare part stocks for fast delivery
- my.nilfisk-advance.com for on-line technical information
- tailor-made service contracts
- preventive maintenance contracts
- replacement machines
- highly skilled service technicians
- 24-hour cover