Retail Merchandising Solutions, Space Optimistation Software Solutions, Category Management - customer service

By: Metiri Mensus  05-Apr-2012
Keywords: Visual Merchandising, Retail Merchandising, Category Management

Customer Service

Service isn't just about helping you solve problems, it's a whole lot more and the team at Metiri Mensus are not only serious about providing great service but committed to developing a centralised resource environment for our customers. You may already know us as the friendly voice on the other end of the phone line when you call Metiri Mensus for support. This hasn't changed. However what happens behind the scenes is just as important when it comes to providing unparalleled service.

As one of Metiri Mensus' valued supported Apollo clients, you will have access to:

  • Technical and functional support via our help desk with same day response, international support and call tracking
  • Regular upgrades to the Apollo software
  • "On the Shelf" newsletter, with features on local and global news, 
  • Apollo Technical Tips
  • Access to all events including our  Apollo User Groups
  • Regular contact via our Customer Services and Account Management Team

To contact our Customer Service Team please complete the Support Log form and one of our team members will be in touch shortly. If it is urgent please call +61 2 8820 3600.

Please select the Apollo LOGIN from the menu  bar to access the valued client area including technical tips, specific software updates and many other documents to assist in your space management productivity.

Keywords: Category Management, Retail Merchandising, Space Management, Visual Merchandising

Other products and services from Metiri Mensus

05-Apr-2012

Retail Merchandising Solutions, Space Optimistation Software Solutions, Category Management - space optimisation

The space management solution gives you the power to not only build virtual planograms that realistically and accurately represent retail space but also to evaluate and optimise planograms through a "what-if" process. Aldata's Apollo Space Optimisation suite helps maximise every centimetre of space and improve category performance and customer reach.


05-Apr-2012

Retail Merchandising Solutions, Space Optimistation Software Solutions, Category Management - consulting

These services allow your company to draw on the expertise and experience at Metiri Mensus to define and implement a more strategic and flexible approach to category and space management as we can act as "another arm" to your category team. We work with you in partnership so your team will gain the knowledge, software systems and analytical capabilities to strategically leverage market intelligence and measurably increase your profits.