Maclean Rock Solid IT Managed Services

By: Maclean Computing  06-Dec-2011
Keywords: Servers

Enfusion is an IT management service that continually monitors your PC's, servers and network devices. They spend time analysing your network and run an automated alert system linked to our Service Desk, allowing us to identify issues and address them, often before they impact the business.

Enfusion is the leading provider of Remote Monitoring and Maintenance (RMM) solutions to IT service providers. This enables Maclean to proactively maintain your environment with a lower total cost of ownership to traditional service models.

Based upon the Kaseya platform they provide consultancy, and/or value added hosting, enabling our partners to automate the monitoring, alerting and maintenance of their clients’ server and PC infrastructure.

Maximise Uptime
A regular schedule of updates and maintenance ensures your environment is operating as effectively as possible and allows us to address many issues before they occur. Combined with the ability to remotely monitor PCs and servers on a continuous basis, your network is rarely down.

Faster Response Times
Our Enfusion team is able to address 70% of issues on the first call, minimising the impact on your business and allowing you to focus on your core activities, not the IT environment.

Informed Decision Making
Comprehensive reporting provides full visibility of the historic performance of your IT infrastructure, empowering you to make better decisions and prioritise your IT investment. A fixed monthly fee provides certainty over the IT budget. No more unplanned spikes or unexpected costs.  



Australasian Managed Service Provider of the Year 2010

Keywords: Servers

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