Cityworks® is the only GIS-based Asset Maintenance Management System
available. Created especially for organizations facing the challenge of
managing capital assets and infrastructure, Cityworks is uniquely designed
to fully leverage your investment in GIS without costly duplication of effort,
data synchronization or integration. Coupled with ESRI’s leading ArcGIS
software, Cityworks provides a complete solution for asset and maintenance
Cityworks provides a comprehensive set of solution software for asset and
work management along with extension products that further enhance your capabilities
to perform your day-to-day business needs. Used separately or together, the
Cityworks suite of products offer the most robust collection of GIS-based
While Cityworks is not a GIS itself, it leverages the investment in your
GIS database without the added costs of integration, the hassle of data
synchronization or the depth of integration required by other systems. Taking
advantage of the inherent capabilities of your GIS software, Cityworks is
clearly a cost effective and efficient solution - the smart choice.
Cityworks® is a GIS-centric Asset and Computerized Maintenance Management
System (or CMMS) created specifically for Public Works and Utilities organizations
facing the challenge of managing community infrastructure assets. Designed
to fully leverage your investment in GIS, Cityworks eliminates the need
for costly duplication of asset data, promoting a truly enterprise solution.
Utilizing the data contained in the GeoDatabase, Cityworks provides a complete
solution for managing your dispersed infrastructure with tools for creating
and tracking maintenance activities associated to assets and/or addresses.
These include handling requests for service, conflict resolution, work orders,
tests and inspections, ad-hoc search and reporting and much more.
With unparalleled integration with ESRI's leading technology, only Cityworks
is fully compatible with ArcGIS®. CityworksFM, the underlying infrastructure
data models are based on industry standards, yet fully customizable and
easily tailored to your organization's specific needs. Off-the-shelf GeoDatabase
models are available for Water, Wastewater, Storm water, Streets, Traffic,
Signs, Trees, Parks and Recreation facilities and many others. Of course,
you are free to utilize ESRI's industry standard models or use these as
a starting point to create your own specific models.
Cityworks is built on open standards and with the latest development technology
giving you complete access to your data in an open architecture that is
easy to integrate with your existing business systems. With full support
for industry leading relational databases like Microsoft SQL Server and
Oracle, Cityworks is fully compatible with Microsoft Office.
Cityworks can be deployed as a desktop or browser application solution.
Cityworks DesktopTM can be configured in standalone mode, address-based
mode or full asset-based mode and may be deployed using the Cityworks ArcGIS
interface. Cityworks browser add-ons are designed for field operations and
include Cityworks Wireless® and Cityworks InboxTM.